RELEASE NUMBER 03/17
HONOLULU, HAWAII – Outrigger Hotels and Resorts has appointed Gana Maheshwaran general manager of the Kiahuna Plantation Resort Kauai by Outrigger® rental program and Mitch Yokoyama assistant general manager at Hokulani Waikiki By Hilton Grand Vacations Club. Both operational roles focus on host (employee), owner and guest satisfaction.
Maheshwaran has been acting general manager of Outrigger’s largest rental program since last year. Very familiar with the resort, Maheshwaran has held the positions of assistant general manager, revenue manager and executive housekeeper. He is also familiar with other brands as facility services manager at the Sheraton Kauai Resort and also having worked at Embassy Vacation Resorts and Westin Kauai Resort.
As assistant general manager at Hokulani Waikiki By Hilton Grand Vacations Club, Yokoyama assists the general manager with resort operations while meeting Hilton brand standards.
Most recently housekeeping manager at Hilton Grand Vacations at Hilton Hawaiian Village for over five years, Yokoyama is well versed in Hilton brand standards. He was also quality assurance coordinator for the front- and heart-of-the-house and resort and guest service manager while there. Fluent in Japanese, Yokoyama started out with Hilton as a guest service agent (linguist) in their vacation-ownership area. Before Hilton and early in his career, he was a passenger service agent for Japan Airlines Passenger Service of America based in Los Angeles.
Yokoyama holds a bachelor’s in psychology from Santa Monica College in California.