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Sheryl Tsugawa Appointed General Manager of OHANA Waikiki Malia by Outrigger


Sheryl Tsugawa

HONOLULU, HAWAII – Outrigger Hospitality Group has appointed Sheryl Tsugawa general manager of the OHANA Waikiki Malia by Outrigger®.

Tsugawa leads all operational aspects of the property, including sales, host engagement, customer service and financial performance.

Well prepared for her new role, Tsugawa was assistant general manager at the Outrigger-managed Embassy Suites by Hilton™ Waikiki Beach Walk® since 2016 and in the same position at the Outrigger Reef Waikiki Beach Resort. Other career highlights are as director of sales at the then named Holiday Inn® Waikiki Beachcomber Resort and being awarded IHG’s Best of the Best in 2013.

Tsugawa joined Outrigger and the Holiday Inn® as sales and marketing manager and prior to Outrigger, was operations manager of IHG Army Hotels in Honolulu (lodging units at Tripler Army Medical Center and Ft. Shafter) and associate manager, development marketing at IHG’s corporate offices in Atlanta, where she earned IHG America’s Development, Rising Star of the Year.

Tsugawa holds a bachelor’s degree from Georgia State University with a double major in psychology and sociology. She was past vice chair for Hawai‘i Lodging and Tourism Association’s Women in Lodging and most recently has joined the board of Friends of Honolulu City Lights.

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