Outrigger Welcomes New Project Controller and Email Marketing Manager

RELEASE NUMBER 67|18

HONOLULU – Outrigger Hotels and Resorts is pleased to announce that Melissa Chang and Stephanie Hsu have been named project controller and customer relationshop manager (CRM) and email marketing manager, respectively.

Chang is now responsible for the financial oversight of capital expenditures, including major renovation projects. She works closely with the project manager to ensure all budgeting, scheduling and coordinating processes run smoothly.

Chang comes from Farmers Group, Inc. in Los Angeles, where she was a senior finance manager overseeing their capital projects. Before that she held several other finance and accounting roles throughout the company.

A CPA, Chang completed a three-month assignment in Zurich where she helped implement a new global forecasting and planning platform. A graduate of University of California, Santa Barbara, Chang holds a bachelor’s degree in business economics with an accounting emphasis.

Hsu is responsible for the management of email marketing activities related to customer engagement, customer retention, list growth and revenue generation.

With eight years working at Chaminade University of Honolulu, most recently as director of marketing communications, Hsu had oversight of the enrollment marketing department with a focus on email marketing. She was also an admissions counselor while there.

Hsu holds a bachelor’s in marketing from the University of Hawaii at Manoa.

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